March 2004 - Newsletter

Welcome to the March Newsletter!

IMPORTANT NOTICE - This newsletter contains important information on system changes taking place this month
- please read!


Please take the time to have a read through this month's newsletter, as Studio 2 will be carrying out some important system changes which affect how email and web hosting will work over the following weeks.

This month's features>
SPAM Solution ready to roll! Case Study - Pyranha
New Service Provider update LiveStats login
Important Login change!
Email-Anywhere facelift





SPAM Solution ready to roll!
As all users of email will know, the amount of junk email (SPAM) we receive each day is slowly taking over our inboxes. As we informed you last month we have been investigating various options to reduce this. As a temporary measure we have had filters in place for the last couple of weeks, which has considerably reduced the amount that makes it into our inbox. This is not a permanant solution as it is quite crude due to the lack of user control and would eventually cause problems, however it enabled us to test the filters; and from the 31st March they will be replaced by a superior system - set up per domain that will allow you to tailor the filters yourself.

For a one off payment of £47.99 for the year, we can set this up to your domain. This covers ALL users, no matter how many email addresses you have using that domain name.
To find out more please call Lucy or Giles on 0870 837 0086.




New Service Provider update
In last month's newsletter we informed you of our decision to work with a new Provider, so as to provide a higher standard of service to our customers. The contracts have now been signed for the new system, and we are now awaiting details for our installation.




Important Login change!
Studio 2 will be revising all email login names for our customers to access their email boxes. This is for two reasons, one it will speed up connection time to the server so accessing your mailbox will be quicker. Also it enables us to quickly find current information regarding your mail account on our server should you be encountering any problems, therefore speeding up diagnostic and resolution time.

FROM 9AM APRIL 8TH you will need to change your username to be your email address with full domain extension or YOU WILL NOT BE ABLE TO ACCESS YOUR EMAIL. For example: the username 'John' will now become 'john@yourdomain.com'. Please make the changes on the morning of the 8th or the evening before (this will cause some email to back up on our server until we make the change in the morning). It is a simple procedure to change your username, and instructions on how to do this can be found on this web page: www.s2o.co.uk/username-change

However should you encounter any problems please call:
Lucy on 0870 837 0086





Case Study - www.pyranha.com
This month's key launch is Pyranha - a world recognised leader in canoe and kayak manufacturing.
Already a successful site, Studio 2 was commissioned to provide a graphic revamp, and also improve the Message Forum. Detailing the full range of boats in our Online Store Builder system, this allows the client to add products and information easily to the site with just a few clicks.

"Working with Studio 2 Online has been not only a valuable and profitable experience, but also an enjoyable one. As a growing company exporting British made specialist products around the globe, a dynamic website is key. However, with limited resources, the management of the site needed to be simple and effective. The team at Studio 2 Online took these factors into consideration and worked closely with us to develop a site, which has already increased our brand strength and is aiding Global, as well as Domestic sales."

Tim Sadler - Pyranha Marketing

   
Visit Pyranha at www.pyranha.com


This month's other new website launches:

www.pagopago.co.uk
Ecommerce site selling women's clothes - for natural sizes

www.ral-display.co.uk
Ecommerce site specialising in exhibitions and display stands




LiveStats Login
The new LiveStats package has now been successfully installed on our system. This system will provide better and more accurate information than our last package: Please contact Lucy on 0870 837 0086 for login details.




Email-Anywhere facelift
A quick note to all our Email-Anywhere users: from the 29th of March we will be switching the default look of the system to replicate Microsoft Outlook. As most of our customers use Microsoft Outlook as their main email package, the change to Email-Anywhere when you are on the move will be seamless!

What is Email-Anywhere? Put simply, it's a web page that allows you to view all emails sent to you in the last two months, even once they have been sent to your main mailbox. So you can check your emails at home or work through Outlook, or on a laptop anywhere in the world through your internet browser. All our email customers can use this facility, just go to the web page – www.emailanywhere.co.uk and login with the same username and password you used to set up your outlook mailbox.

Contact Giles on 0870 837 0086 to find out more.



Copyright © 2006 Studio 2 Online - Web Design Leicester Specialists

Studio 2 Online Ltd
Cathedral Chambers
2 Peacock Lane
Leicester
LE1 5PX

Tel:
0870 837 0086
Fax:
0870 837 0087
Web:
www.s2o.co.uk



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Studio 2 values our customers' opinions on future changes to our systems or way of working. Please take a moment to register your vote:


Would you prefer a restriction on the size of email downloads?(Remember a large email attachment can take time to download and tie up your email for some time)
Yes No

Would you pay for a system that allows large attachments to be downloaded seperately from the web?
Yes No

How much would you be prepared to pay for this system?

£0-£50
£50-£100
£100-£150