To unsubscribe, click the link at the bottom of this email
  professional UK web design    profitable ecommerce websites    intelligent business systems

May 05 Newsletter

Thanks for your continued subscription, if you have any suggestions or ideas you would like to see us cover in this newsletter please let us know!

This month's features >
Lucy is Leaving... Case Study - Independent Travel
...and James Joins the Team! Studio 2 Joins New Associations
Aurora Technologies Partnership Web Shops Face Tighter Security
New CRM System Launches  




Lucy is Leaving...

Our much loved Project Manager Lucy Jones is leaving the Studio 2 Online team!

Lucy has been with us for almost two years, and in that time has put a tremendous amount of work in building up Studio 2 Online.
She is moving to work for the NHS as a 'Senior Resource Coordinator' for the Pathway Project - a £761million redevelopment of Leicester's three hospitals.

Lucy will be working her last day on Wednesday, 1st June.
Please bear with us whilst we select a replacement; in the short term Giles will be taking over the overall running of projects with Paul on hand for help in the design based projects.

In the mean time, we wish Lucy all the best!





...and James Joins the Team!

On the other hand, a warm welcome to James Ferris who is our new Development Manager!

James' long experience spans twenty years of programming and development - right back to the heady days of the good old Sinclair Spectrum.

As we bring him up to speed, he will ultimately be in charge of delivering all our technical projects, and looking at new and exciting ways of delivering applications and solutions to our clients.


------ TIME OUT ------
Trippy
http://www.eviltree.de/zoomquilt/zoom.htm




Studio 2 Online Offer
IT Systems, Services and Fast Business Broadband

After many months of evaluation and discussion,
Studio 2 Online are pleased to announce that they have selected
Aurora Technologies to form a partnership with to deliver IT Systems, services and Broadband access.



Aurora Technologies are a local, Leicester based company, committed to providing the best in 'Needs Based IT Solutions and Service' to businesses in and around the Leicestershire area.
Specialising in the needs of the small to medium sized business market, we offer scalable IT solutions to meet the requirements of our clients both today and into the future as their business grows.


Giles Button, Director of Studio 2 Online, commented,
"We feel that in partnership with Aurora Technologies, Studio 2 Online can offer greater support to our customers and can continue to deliver the same high standard of service and support that our customers appreciate".

David Challen, Sales and Marketing Director for Aurora Technologies, commented,
"Aurora Technologies are committed to providing the very best in service and support solutions to our clients. Through partnership with Studio 2 Online, we are looking to extend these relationships by offering our clients the ability to work closely with a professional web site design and promotion agency, increasing their business visibility."

For more details on how you can maximise the IT potential of your business please contact us on 0870 837 0086.




New CRM System Launches

Studio 2 are pleased to announce the launch of our new web-based Customer Relationship Management (CRM) system.

The new system at its simplest, helps manage your customers contact information and maximise the potential of your enquiries. As a web based system it is accessed by simply opening a browser and can therefore be accessed from anywhere in the world. This makes it very easy for companies with multiple offices and people working at home to all access and share information. Also, as a web based system there is no software to install or licenses to purchase. Users can be configured with different levels of access and permissions, e.g. only a customer's assigned account manager can amend enquiries.

A Quick Sale are our first customer to be running a live version of the system, and they will shortly be upgraded to version 2.0 which has additional functionality. They use the system to capture enquiries which are entered automatically into the system from their website enquiry form. An administrator can then assign enquiries to one of a number of affiliates, based around the country. Affiliates are then automatically notified by email of a new enquiry and can login to add additional information and notes.

The system features a dynamic reporting engine that can be used to monitor areas such as Customer Activity, Enquiries won/lost and Source of Enquiries, to give an overview of how business is proceeding. Email notifications triggered by actions or the passing of a set amount of time can also be set up, so that for example, when a staff member changes an enquiry status to 'deal closed', the appropriate manager is sent an email, or if no notes are added to an enquiry which was created 4 weeks ago, an email reminder is sent to follow up this lead.


"Studio 2 were able to identify my requirements and create a system that met my business needs, greatly reducing the time and cost of tracking enquiries."
Richard Watters, A Quick Sale Ltd


The system is highly flexible in its setup and functionality.
If you are finding that enquiries have slipped through the net, or you want to be able to access your contact information from different sites, then please call u son 0116 2425811 to discover how we could tailor this system to help your business run more smoothly.


------ TIME OUT ------
Photograph of the current time!
http://www.humanclock.com/clock.php




Case Study - Independent Travel

Launched this month is a new website for Independent Travel - a Leicester based travel agents focusing on worldwide destinations America, Australia and the Far East.

Independent Travel asked Studio 2 to work with them in updating their sites to its new corporate identity. To keep costs down, we developed a set of template pages in our CMS system which allowed the client to expand their site themselves. In the travel industry, prices and places change on a daily basis - our system allows Independent Travel to perfom this themselves and apply the changes instantaneously.

"Our brief to Studio 2 was for a vibrant yet sophisticated website that would visually stimulate the visitor whilst they looked for their worldwide holiday - our new sites push all the right buttons, and looks great!"
Nick Bland, Independent Travel






Studio 2 Joins Associations

We have now joined two new associations as part of our continued commitment to the local Leicester community and the local IT industry.


The East Midlands IT Association was set-up to help support and grow IT based companies within the East Midlands. By joining EMITA, Studio 2 Online have already formed several partnerships to help extend the range of services that we can provide to its clients.


Leicester Business Voice was established to represent local business leaders who wish to participate in the development of the City and County. Studio 2 Online joined LBV as part of its continued commitment to help support and develop the Leicester community.

You can find out more about Studio 2 Online's work with the local community on our company profile page


------ TIME OUT ------
Interpret your own dreams
http://www.freakydreams.com/freaky.htm




Web Shops Face Tighter Security
Extracts taken from bbc.co.uk

Web shops are being forced to improve the way they handle customer data. From 30 June this year all web shops will have to comply with strict security standards drawn up by the world's big credit card companies.

The move to tighten up security at online shops happens as increasing numbers of firms report that customer data has been lost or stolen.

In an attempt to raise the baseline security practices of online merchants and payment processing firms, Mastercard, Visa, American Express, Diners, Discover, and JCB have drawn up standards that dictate what web shops must do to keep safe.

Before these standards were drawn up separate credit card firms and banks had their own different security compliance programs.

Read the Full Story:
http://news.bbc.co.uk/1/hi/technology/4449759.stm




Copyright © 2006 Studio 2 Online - Web Design Leicester Specialists





Studio 2 Online Ltd
Cathedral Chambers
2 Peacock Lane
Leicester
LE1 5PX

Tel:
0870 837 0086
Fax:
0870 837 0087
Web:
www.s2o.co.uk


Missed a newsletter?
Previous issues can be found on our website: Click here